This Privacy Policy describes how FinFix® Research & Analytics Private Limited (Hereinafter referred to as FinFix®) collects, uses, maintains, and protects any information that you provide while using this website. FinFix® is committed to safeguarding the privacy of its users and ensuring that personal information is protected at all times. Any information requested from you that enables identification will be used strictly in accordance with this Privacy Policy.

FinFix® may revise this policy from time to time by updating this page. Users are advised to review this policy periodically. This policy is effective from May 1, 2019

FinFix® recognizes that its relationship with clients is founded on trust and confidence. In the course of accessing information on this website or availing services offered by FinFix®, the firm may receive or have access to personal and confidential information relating to its clients. FinFix® is committed to maintaining the confidentiality of such information and has implemented reasonable security measures to protect client information and its transmission over the World Wide Web.

However, FinFix® shall not be liable for any disclosure of confidential information where such disclosure is:

• Made in accordance with this Privacy Policy,
• Required under the terms of any agreement entered into with the client, or
• Occurs due to reasons beyond the reasonable control of the firm.

FinFix® may be required to disclose personal information to Government authorities, judicial or quasi-judicial bodies, regulators, or any other entity where such disclosure is mandated under applicable laws, regulations, or directives binding on the firm or any of its branches.

Hyperlink Policy

Any hyperlink provided on this website directing users to external internet sites is accessed at the user's own discretion and risk. The content, accuracy, or opinions expressed on such external websites are neither verified nor endorsed by FinFix®. FinFix® does not assume responsibility for the content or reliability of any third-party website and is not responsible for the establishment of any hyperlink from a third-party website to the FinFix® website.

Information We Collect

We may collect and process the following information:

• Name and contact details
• Personal information including date of birth, Aadhaar number, and Permanent Account Number (PAN)
• Demographic information such as gender and income
• Any other information relevant to improving our services and client experience

Use of Information

The information collected may be used for the following purposes:

• To carry out Know-Your-Customer (KYC) registration in compliance with SEBI and/or other applicable regulatory requirements
• To conduct internal compliance checks and maintain statutory and operational records
• To enhance and improve our products and services
• To periodically communicate with clients via registered email addresses regarding investments or other relevant information
• Clients may unsubscribe from such communications at any time
• From time to time, information may be used to contact clients via telephone or email for market research purposes
• FinFix® does not sell, lease, or distribute personal information to third parties unless such disclosure is required under the terms and conditions of services availed or mandated by applicable law

Information Security

FinFix® is committed to ensuring that client information remains secure. Appropriate physical, electronic, and managerial safeguards have been implemented to prevent unauthorized access, misuse, or disclosure of information collected through online channels.

Links to Third-Party Websites

This website may contain links to external websites for user convenience. Once users leave the FinFix® website, the firm has no control over the content or security practices of such third-party websites. FinFix® shall not be responsible for the protection or privacy of any information shared on such websites. Users are encouraged to review the privacy policies of external websites before providing any personal information.

Correction and Control of Personal Information

Clients may request correction of any personal information held by FinFix® that is found to be inaccurate or incomplete by writing to connect@finfix.co.in. FinFix® shall promptly review and rectify such information, where applicable.

Security Certifications and Data Protection Practices

FinFix® operates as an online financial services firm and acknowledges the heightened responsibility associated with safeguarding client financial data. The firm adopts multiple technical and structural safeguards to ensure data protection.

With respect to data security, FinFix® endeavours to ensure that:

• Client data is stored securely, with passwords encrypted using one-way encryption methods prior to storage
• All communications with clients, mutual fund houses, and service providers are encrypted using industry-standard protocols
• Client data is not shared with any third party unless expressly authorised by the client for execution of a transaction or required by law
• The firm maintains appropriate technical and legal safeguards, including encryption standards and secure hosting infrastructure
• All communications are protected using 256-bit encryption
• Data is hosted with reputable, top-tier service providers and is regularly backed up to ensure business continuity